Field Operations Technician
As a Field Operations Technician, you will work on-site at client locations performing installation, repair, configuration, and testing of telecommunications and network infrastructure for enterprise clients. You will represent DCS Tech Solutions with professionalism at every site visit and contribute to delivering reliable, high-quality service.
The role may include participation in an on-call rotation for emergency response, as well as evening or weekend work depending on client schedules and project requirements.
- Install, repair, and maintain telecommunications and network infrastructure at client premises.
- Configure and test cabling, network equipment, and customer-premises hardware.
- Diagnose technical issues and perform service restoration as required.
- Maintain accurate field documentation and service reports for each visit.
- Deliver a courteous and professional service experience at every interaction.
- Follow all health, safety, and operational policies on every job site.
- Demonstrated experience in telecommunications, network installation, structured cabling, or related electronics fields.
- Bachelor's degree (or equivalent) in Computer Science, Computer Engineering, Telecommunications, Electronics, or a related technical field is an asset.
- DEC, technical college diploma, or vocational training in electronics, networking, or a related discipline is an asset.
- Ability to work independently in the field, manage time effectively, and meet service-level commitments.
- Experience with carrier-grade or enterprise telecommunications equipment is an asset.
- Ability to communicate in English where required for client service, technical documentation, or coordination with non-French-speaking stakeholders. Working French is strongly preferred and is a significant asset for client-facing work in Québec.
- Valid driver's licence in good standing and the ability to travel to client sites.
Candidates are expected to have access to an appropriate work vehicle for transporting equipment and tools, and to supply standard professional-grade hand tools, power tools, ladders, basic telecom test equipment, and personal protective equipment. Specific requirements for any given engagement will be confirmed in writing in advance.
The role is performed primarily on client sites, with travel between locations as required. Schedules are arranged with the technician and may include daytime, evening, weekend, and on-call hours depending on client requirements. The work involves standard physical activity associated with field telecommunications work, including climbing, working at heights, working in confined spaces, and outdoor work in various weather conditions.
Compensation is competitive and based on experience and engagement type. The specific rate, premiums, and travel terms applicable to the engagement will be discussed transparently and confirmed in writing before any work begins.
Subcontractor requirements (important - read if applying as an independent contractor)
Independent subcontractors (incorporated or self-employed) must provide any documentation applicable to their legal status, province of operation, revenue thresholds, and the requirements of the specific contract before beginning work. Specific requirements vary by province and engagement; the tables below list documents commonly requested.
Québec - commonly requested documents
| Document | Issuing Body | Notes |
|---|---|---|
| NEQ (Québec enterprise number) | Registraire des entreprises du Québec (REQ) | Often required for businesses operating in Québec; some sole proprietors using their legal personal name may be exempt depending on registration rules. |
| GST/HST registration number | Canada Revenue Agency (CRA) | Required where small supplier thresholds are exceeded or where the business chooses to register voluntarily. |
| QST registration number | Revenu Québec | Required where QST registration rules apply. |
| Proof of CNESST registration or compliance | CNESST | May be requested for certain contracts or where provincial workplace-safety compliance applies. |
| Certificate of insurance | Your insurer | See insurance table below for commonly requested limits. |
Ontario - commonly requested documents
| Document | Issuing Body | Notes |
|---|---|---|
| Business Number (BN) | CRA | Federal business registration for companies and registrants. |
| WSIB clearance certificate | Workplace Safety and Insurance Board | May be requested for certain on-site work or contract types where WSIB coverage is applicable. |
| GST/HST registration | CRA | See CRA guidance on small supplier thresholds and voluntary registration. |
| Certificate of insurance | Your insurer | See insurance table below for commonly requested limits. |
Alberta - commonly requested documents
| Document | Issuing Body | Notes |
|---|---|---|
| Business Number (BN) | CRA | Federal business registration for companies and registrants. |
| WCB Alberta clearance certificate | Workers' Compensation Board Alberta | May be requested where provincial workers' compensation coverage applies to the work performed. |
| GST registration | CRA | See CRA guidance on small supplier thresholds and voluntary registration. |
| Certificate of insurance | Your insurer | See insurance table below for commonly requested limits. |
Subcontractor insurance - commonly requested minimums
| Coverage | Typical minimum limit | Notes |
|---|---|---|
| Commercial General Liability (CGL) | $2,000,000 per occurrence | DCS Tech Solutions may request to be named as an additional insured where required by contract. |
| Commercial automobile liability | $2,000,000 per occurrence | Typically required where a vehicle is used for work travel and equipment transport. |
| Tools & equipment insurance | Replacement value of tools | Recommended to cover theft, damage, or loss in transit or on-site. |
Important: Subcontractors should confirm with their insurer that vehicle use for travel between client sites and transport of tools or equipment is properly covered, and obtain any required commercial endorsement or commercial policy before work begins.
Insurance certificates must show the policy details and any endorsements requested by the contract. Where required, certificates should name DCS Tech Solutions Inc., 149 1ère Avenue, Verdun, QC H4G 2V3 as an additional insured in accordance with the subcontractor agreement.
Note: The documents listed above are commonly requested but are not universally mandatory for every subcontractor. Exact requirements will be specified in each engagement or subcontract and may depend on the subcontractor’s business structure, revenue status, province of operation, and the nature of the work.